Build the Site or the Agent: How to Package Website and AI Receptionist Bundles

bizvoid's promise fits on four lines: find the lead, scan for the void, sell the fix, build the site or the agent. The scan tells you which fix a business needs. Some need a website. Some have a decent site and a phone that rings out. Plenty need both, and those are the deals worth packaging, because a site pays you once and an agent pays you every month.

This guide shows how to read an audit to pick the offer, three packages to start from, how to price the parts without guessing, and how to deliver a site-plus-agent bundle in one sitting. bizvoid's Voice Agents are in beta, and the setup section notes what that means for your client.

Read the audit to pick the offer

A bizvoid audit reports two kinds of findings, and each points at a different fix.

• Site findings point to a website. No website at all, a slow load on mobile, a missing SSL certificate, no clear call to action, no contact form. The Site Builder fixes these by replacing the site.
• Phone findings point to an agent. "No after-hours answering found", Google reviews that mention missed calls, "No texting option found". A receptionist or a missed-call text-back agent fixes these.

When a business shows both kinds, pitch both. bizvoid's pitch generator has a switch for this choice: pitch a better website, pitch AI agents, or pitch a better website and AI agents together. The combined pitch names the site problems and the phone problems from the same audit.

Three packages to start from

1. The site

A one-time build for a business with no website or a failing one. You generate it in the Site Builder from the business's own name, services, hours, reviews and photos, edit it with the owner, and publish it. Add an optional monthly care plan if you'll keep editing it for them.

2. The agent

A setup fee plus a monthly retainer for a business whose site is fine but whose calls go to voicemail. Lead with missed-call text-back when the owner is the phone, or with a receptionist when callers need an answer on the spot. Which agent to sell first, by niche goes through the choice.

3. The site and the agent

A one-time build plus a monthly agent retainer. The two halves share most of their setup work, which is why the bundle makes sense for you as well as the client.

Why the bundle holds together

A site and a receptionist need the same facts about a business: its hours, service area, services, prices and common questions. When you build the site in bizvoid first, the receptionist setup has a "Fill from your website" button that reads the Site Builder design and turns what the site states into the agent's questions and answers. Anything the site doesn't say, the agent doesn't claim. It tells callers it isn't sure and offers to take a message instead.

The two also bill well together. The site is a one-time invoice and the agent a monthly one, both sent from bizvoid's Client Billing (approval required). A private site built in the Site Builder goes live on its own when the client pays its invoice, so payment and launch happen in the same moment. Paid invoices land the business in Won on your pipeline, and the monthly payments keep adding to the same card.

Price the parts without guessing

Price the site the way you'd price any build: on scope and on what the site is worth to the business. Our guide on how much to charge for a website covers the options.

Price the agent from a cost floor up. bizvoid charges your prepaid agent balance 30 cents a minute for answered calls and 5 cents a text, the bizvoid number the agent answers on is $8 a month, and business texting registration is charged at cost on Starter and Pro (Agency covers it for your own business and up to five clients). Every 100 answered minutes cost $30. Your retainer has to clear that with room for a busy month, then pay for your time reviewing calls and updating the script. Above the floor, price the agent on the jobs it saves, using the owner's own estimate of unanswered calls and job value.

Keep the bundle price readable. Owners compare offers on two numbers, the upfront fee and the monthly fee, so give them those two.

Deliver the bundle in one sitting

1. Build the site. Generate it in the Site Builder, walk the owner through it, and make their edits live.
2. Invoice the build. Use "Invoice this client" from the builder. If the site is private, it publishes when they pay.
3. Get a bizvoid number. Pick an area code the business's customers recognize. Numbers cover the US and Canada.
4. Set up the receptionist. Give it a name, a tone, a greeting and a voice, then use "Fill from your website" for the questions and answers and fix anything the site didn't cover.
5. Set handoff rules. Choose the keywords that reach a person, the business hours, and the number that rings on a handoff.
6. Fund the balance. A voice agent needs a card on file and at least $1.70 on the balance to go live. Turn on auto-reload.
7. Forward the line and test it. The owner keeps their public number and forwards the calls they miss, or every call, to the bizvoid number. The agent goes live after the forwarding check passes.
8. Start texting registration if you added text-back. Carriers block business texts from unregistered numbers, and registration takes a few business days per stage.
9. Send the monthly invoice. From the client's agent list, choose "Send invoice" and pick Monthly.

What to tell the client up front

Set expectations in the same meeting you close the deal.

• The agent is in beta. Offer to review the first week of calls with the owner and tighten the script together.
• It answers from what you give it. It won't invent hours, prices or availability, and it hands off to a person when a rule says so.
• It doesn't book appointments by itself. It answers questions, takes messages and passes calls on.
• On Pro and Agency, calls are transcribed. The agent tells callers "This call may be recorded and transcribed." Recording and privacy rules vary by place, so the owner should confirm what applies to them. This isn't legal advice.

Match the bundle to your plan

Every paid plan includes the Site Builder, metered by how many sites you build each month. Agents start on Starter with one agent, Pro allows three, and Agency allows as many as you need. Running agents for clients, under each client's own name and number, and invoicing clients for those agents are Agency plan features. On Starter and Pro, put your agent to work for your own business and use it as your demo line. The pricing page has the full comparison.

The takeaway

Let the audit choose the offer: site findings sell a site, phone findings sell an agent, and a business with both gets a bundle. Build the site first, let "Fill from your website" give the receptionist its answers, and bill two clear numbers, a one-time build and a monthly agent retainer that clears your usage costs. You can do all of it from the same bizvoid account you found the lead in. For the pitch, read how to sell AI voice agents to local businesses, and for billing, how to invoice clients for AI agents and websites. Or start free and build your first site today.