Terms & Conditions

Effective date: June 9, 2026

Last updated: July 15, 2026

These Terms & Conditions ("Terms") govern your access to and use of bizvoid l.l.c. ("we," "us," "our") and its product, BizVoid (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

BizVoid is a lead-generation and outreach tool that helps users discover local businesses, audit publicly available information about their websites, and generate draft outreach materials. Depending on your plan, features may include area ("zip") scans, website ("URL") audits, AI-generated pitches and reports, saved leads, a chat assistant, API/MCP access, and team seats. Specific limits per plan are described on our pricing page and may change.

These Terms govern the Service described above. They do not govern the separate BizVoid creator program, in which independent contractors produce content featuring BizVoid and may be compensated for it. Participation in that program is governed by each creator's own Creator Content Agreement with us and by the privacy notice and terms of use published on ops.bizvoid, our internal operations application.

2. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for your account credentials and for all activity under your account. Keep your password secure and notify us promptly of any unauthorized use. Information you provide must be accurate and kept up to date.

3. Subscriptions, Billing & Auto-Renewal

• Paid plans are billed in advance on a recurring basis (monthly or annual) through our payment processor.
• Subscriptions renew automatically at the then-current rate until cancelled. You authorize us to charge your payment method for each renewal.
• You may cancel at any time from your account settings; cancellation stops future renewals but does not, by itself, entitle you to a refund of amounts already paid except as described in our Refund Policy.
• We may change prices or plan features with reasonable notice; changes apply to the next billing cycle.
• You are responsible for any taxes associated with your purchase unless we are required to collect them.
• Subscription credits & monthly rollover. Each subscription plan includes a monthly allotment of usage credits that refreshes at the start of every billing cycle. Unused subscription credits do not carry over, except on the Pro and Agency plans, which include a 10% monthly rollover: 10% of your remaining (unused) subscription credit balance at the end of a billing cycle carries forward to the next cycle. Rollover applies to subscription credits only; it does not apply on the Free or Starter plans, and it is separate from credit-pack credits (see Section 4).

4. Credit Packs

• Credit packs are one-time purchases that add usage credits to your account and, unless stated otherwise at purchase, do not expire and may be used alongside a subscription.
• Credits have no cash value, are non-transferable, and are consumed as you use the associated features.
• Refunds for credit packs are governed by our Refund Policy.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law, including anti-spam, marketing, data-protection, and privacy laws.
• Use scans, audits, or any feature against systems or websites you are not authorized to assess, or in any way that disrupts or attempts to gain unauthorized access to a third party's systems.
• Resell, sublicense, scrape, or redistribute the Service, its data, or its outputs except as expressly permitted by your plan.
• Circumvent or attempt to circumvent usage limits, rate limits, billing, or access controls.
• Reverse engineer, interfere with, or overload the Service or its infrastructure.
• Upload or transmit malicious code, or use the Service to harass, defraud, or harm others.

We may suspend or terminate accounts that violate this section.

6. AI-Generated Content & No Guarantee of Results

Pitches, audits, reports, and similar outputs are generated by automated systems and may contain errors, omissions, or inaccuracies. You are solely responsible for reviewing, editing, and verifying any output before relying on or sending it. We do not guarantee that the Service will produce any particular result, lead, response, or revenue.

You are solely responsible for your outreach and how you use generated content, including compliance with all applicable anti-spam and electronic-communication laws (for example, CAN-SPAM, CASL, GDPR, and similar). You represent that you have a lawful basis to contact any recipient you reach using the Service.

7. Third-Party Services & Data

The Service relies on third-party providers (for example, search, mapping, performance, security-analysis, AI inference, and payment providers). Business and website information surfaced by the Service is drawn from third-party and publicly available sources and is provided "as is" without any warranty of accuracy, completeness, or fitness. Your use of third-party-sourced data must comply with applicable laws and any applicable third-party terms. We are not responsible for third-party services or their availability.

8. Intellectual Property & License

Our platform. bizvoid l.l.c. and its licensors own all rights, title, and interest in and to the Service and the platform that powers it, including all source code, software, algorithms, models, design, user interface, look and feel, documentation, and trademarks (the "Platform"). Nothing in these Terms transfers any ownership of the Platform to you. Subject to these Terms and your active plan, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes. You may not copy, modify, distribute, sell, or create derivative works of the Platform, except as expressly permitted by these Terms.

Your content and output. As between you and us, you own the content you input into the Service ("Input"). Subject to your compliance with these Terms and payment of applicable fees, you own the outputs the Service generates from your use of it ("Output") — including generated website code, pitches, audits, and reports — and bizvoid l.l.c. claims no ownership of your Output. You grant us a limited license to host, process, and use your Input and Output as needed to operate, secure, support, and improve the Service. You are responsible for your Input and Output as described in Sections 6 and 16, and Output is provided without warranty as set out in Section 10.

9. Privacy

Your use of the Service is also governed by our Privacy Policy at /privacy, which explains how we collect and process personal data.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE 3 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses arising out of your use of the Service, your content or outputs, your outreach, or your violation of these Terms or applicable law.

13. Suspension & Termination

We may suspend or terminate your access at any time for violation of these Terms, suspected fraud or abuse, non-payment, or to comply with law. You may stop using the Service at any time. Sections that by their nature should survive termination will survive.

Deleting your account and data. You can permanently delete your account and all of your associated data at any time from Settings → Account → Delete account (the "Danger" zone). Deletion is immediate and irreversible: it cancels any active subscription, ends your access, and permanently removes your data from the Service — including your leads, saved audits, generated pitches and websites, any uploaded media, your profile, and your settings. This cannot be undone, and we cannot recover or restore a deleted account or its data. Deleting your account does not by itself entitle you to a refund except as described in our Refund Policy. We may retain a limited set of records where we are required or permitted to by law (for example, transaction and tax records) or to resolve disputes and enforce our agreements; any such records are kept only as long as necessary and are not used to re-create your account. If you are unable to use the self-serve option, you may request deletion by emailing support@bizvoid.com.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by reasonable means. Your continued use after changes take effect constitutes acceptance.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in this section.

Informal resolution first. Before starting a formal proceeding, you agree to try to resolve the dispute informally by emailing support@bizvoid.com with a description of the issue and the relief you seek. We will attempt in good faith to resolve it. If a dispute is not resolved within 30 days of that notice, either party may proceed as set out below.

Binding individual arbitration. Except for the matters carved out below, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be settled by final and binding arbitration administered by a recognized arbitration provider (such as the American Arbitration Association) under its rules then in effect for consumer or commercial disputes, as applicable. The arbitration will take place in Texas, or — at your election — by telephone, video, or written submissions only. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Disputes will be conducted only on an individual basis and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court.

Exceptions. Either party may (a) bring an individual claim in a small-claims court that has jurisdiction, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

Court venue. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Texas, United States.

30-day opt-out. You may opt out of this arbitration and class-waiver agreement within 30 days of first accepting these Terms by emailing support@bizvoid.com with your account email and a statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.

Nothing in this section limits any non-waivable right you may have to bring a claim in your local jurisdiction where applicable law so requires.

16. Third-Party Repository Uploads & Owner Permission

The Service lets you generate website content and export or push it to third-party repositories and hosting destinations, including GitHub. You represent and warrant that, for every business or brand for which you generate, export, upload, or publish content, you have obtained all rights, authorizations, and permissions required from that business or brand owner. You agree not to upload, push, publish, or otherwise transfer generated content to any repository or hosting destination unless you have the express permission of the relevant business owner. You are solely responsible for your use of generated content. You agree to indemnify, defend, and hold harmless bizvoid l.l.c. and its affiliates from any claim, demand, loss, or damages arising out of or related to content you generate, export, upload, or publish, including any upload made without the business owner's permission. bizvoid l.l.c. does not endorse and is not responsible for content created or uploaded by users.

17. Contact

Questions about these Terms: support@bizvoid.com · bizvoid l.l.c., Texas, United States.