Terms & Conditions
Effective date: June 9, 2026
Last updated: June 9, 2026
These Terms & Conditions ("Terms") govern your access to and use of BizVoid L.L.C. ("we," "us," "our") and its product, BizVoid (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
BizVoid is a lead-generation and outreach tool that helps users discover local businesses, audit publicly available information about their websites, and generate draft outreach materials. Depending on your plan, features may include area ("zip") scans, website ("URL") audits, AI-generated pitches and reports, saved leads, a chat assistant, API/MCP access, and team seats. Specific limits per plan are described on our pricing page and may change.
2. Eligibility & Accounts
You must be at least 18 years old and able to form a binding contract. You are responsible for your account credentials and for all activity under your account. Keep your password secure and notify us promptly of any unauthorized use. Information you provide must be accurate and kept up to date.
3. Subscriptions, Billing & Auto-Renewal
- Paid plans are billed in advance on a recurring basis (monthly or annual) through our payment processor.
- Subscriptions renew automatically at the then-current rate until cancelled. You authorize us to charge your payment method for each renewal.
- You may cancel at any time from your account settings; cancellation stops future renewals but does not, by itself, entitle you to a refund of amounts already paid except as described in our Refund Policy.
- We may change prices or plan features with reasonable notice; changes apply to the next billing cycle.
- You are responsible for any taxes associated with your purchase unless we are required to collect them.
4. Credit Packs
- Credit packs are one-time purchases that add usage credits to your account and, unless stated otherwise at purchase, do not expire and may be used alongside a subscription.
- Credits have no cash value, are non-transferable, and are consumed as you use the associated features.
- Refunds for credit packs are governed by our Refund Policy.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law, including anti-spam, marketing, data-protection, and privacy laws.
- Use scans, audits, or any feature against systems or websites you are not authorized to assess, or in any way that disrupts or attempts to gain unauthorized access to a third party's systems.
- Resell, sublicense, scrape, or redistribute the Service, its data, or its outputs except as expressly permitted by your plan.
- Circumvent or attempt to circumvent usage limits, rate limits, billing, or access controls.
- Reverse engineer, interfere with, or overload the Service or its infrastructure.
- Upload or transmit malicious code, or use the Service to harass, defraud, or harm others.
We may suspend or terminate accounts that violate this section.
6. AI-Generated Content & No Guarantee of Results
Pitches, audits, reports, and similar outputs are generated by automated systems and may contain errors, omissions, or inaccuracies. You are solely responsible for reviewing, editing, and verifying any output before relying on or sending it. We do not guarantee that the Service will produce any particular result, lead, response, or revenue.
You are solely responsible for your outreach and how you use generated content, including compliance with all applicable anti-spam and electronic-communication laws (for example, CAN-SPAM, CASL, GDPR, and similar). You represent that you have a lawful basis to contact any recipient you reach using the Service.
7. Third-Party Services & Data
The Service relies on third-party providers (for example, search, mapping, performance, security-analysis, AI inference, and payment providers). Business and website information surfaced by the Service is drawn from third-party and publicly available sources and is provided "as is" without any warranty of accuracy, completeness, or fitness. Your use of third-party-sourced data must comply with applicable laws and any applicable third-party terms. We are not responsible for third-party services or their availability.
8. Intellectual Property & License
We and our licensors own all rights in the Service, including its software, design, and trademarks. Subject to these Terms and your active plan, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes.
As between you and us, you retain rights to the content you input and, subject to these Terms and payment, may use the outputs you generate for your business. You grant us a limited license to process your content as needed to operate and improve the Service.
9. Privacy
Your use of the Service is also governed by our Privacy Policy at /privacy, which explains how we collect and process personal data.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE 3 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify and hold us harmless from claims, damages, and expenses arising out of your use of the Service, your content or outputs, your outreach, or your violation of these Terms or applicable law.
13. Suspension & Termination
We may suspend or terminate your access at any time for violation of these Terms, suspected fraud or abuse, non-payment, or to comply with law. You may stop using the Service at any time. Sections that by their nature should survive termination will survive.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by reasonable means. Your continued use after changes take effect constitutes acceptance.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in this section.
Informal resolution first. Before starting a formal proceeding, you agree to try to resolve the dispute informally by emailing support@bizvoid.com with a description of the issue and the relief you seek. We will attempt in good faith to resolve it. If a dispute is not resolved within 30 days of that notice, either party may proceed as set out below.
Binding individual arbitration. Except for the matters carved out below, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be settled by final and binding arbitration administered by a recognized arbitration provider (such as the American Arbitration Association) under its rules then in effect for consumer or commercial disputes, as applicable. The arbitration will take place in Texas, or — at your election — by telephone, video, or written submissions only. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. Disputes will be conducted only on an individual basis and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court.
Exceptions. Either party may (a) bring an individual claim in a small-claims court that has jurisdiction, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.
Court venue. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Texas, United States.
30-day opt-out. You may opt out of this arbitration and class-waiver agreement within 30 days of first accepting these Terms by emailing support@bizvoid.com with your account email and a statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.
Nothing in this section limits any non-waivable right you may have to bring a claim in your local jurisdiction where applicable law so requires.
16. Contact
Questions about these Terms: support@bizvoid.com · BizVoid L.L.C., Texas, United States.